Technology

Spectrum Internet Reviews

Spectrum review – What It Is and Want Customers Think of It

Spectrum Internet might be a good option for you if you are looking for an internet service provider (ISP). So, do you need it? In this review, we will go through the necessary information about it as well as customer opinions about it.

What Is Spectrum Internet?

Spectrum is a trade name of Charter Communications, a company specializing in marketing consumer cable TV, telephone, internet, and wireless services. It was first launched in 2014, but before that time the services were marketed under the Charter name.

The following are Spectrum internet pros and cons:

Pros:

  •      Better prices if compared to other plans;
  •      No contracts;
  •      High advertised download speed.

Cons:

  •      There is only one plan available;
  •      Fees depend on the user location.

You can have it for $44.99/month, which will allow you to get an internet connection speed of 100 Mbps (the conditions may vary based on location). Not all modems are suitable for this internet service, but this is not something that you should worry about because Spectrum will give you one. You will be able to rent it for free as long as you use the Internet from this service provider. Spectrum allows signing up without signing any contracts, and they are willing to buy your current contact out for up to $500.

Customer Reviews

On the website of Broadband now, you will find 2,264 customer reviews. The total rating of the service provider is 1.78 out of 5. Only 2.6% of customers give this service a 5-star rating, and 49.5% of customers give it a 1-star rating. Many customers complain about low value for money, low speed, interactions, and other problems.

On Yelp, the total rating of the service provider is 1.5 out of 5 based on 107 reviews. Ninety-five of customers give the service only 1-star rating, while a 5-star rating is provided only by four people.

On Trustpilot, the service provider has a total rating of 0.6 out of 10 based on 510 customer reviews. Only three %of customers give the service an excellent rating, and 90% of customers believe that it is terrible. Their customers complain about poor customer service, lots of different issues, false advertising, and other problems.

On Sitejabber, the services provider has a total rating of 1.2 out of 10 based on 519 customer opinions, where only ten people believe that it is excellent and 478 people give it an only 1-star rating. Many people accuse the service of lying, shoddy work, terrible customer service, increase in price, and other problems.

On Consumer affair, you can find 1.179 customer reviews to check out about this service provider, which is rated 1.4 out of 5 based on 432 votes.

As you can see, there are lots of problems and issues associated with this service provider. It is a rating on many different websites is quite low. This means that it is not recommended to use it, but if you want to try it, it is crucial to check customer reviews yourself to avoid unpleasant situations that other people have encountered.